Quick, name a dynamic that sinks relationships as fast as the Bermuda Triangle sinks ships. It’s as forceful as a wave and can be just as destructive. The answer—a triangle!
Triangular relationships emerge in the workplace, in romance, in families; wherever there are more than two people present.
What is a triangle relationship?
In her terrific book, Talk it Out!, Barbara Sanderson describes these roles in detail and defines an unproductive triangle as follows:
“…one in which all three roles of victim, villain, and rescuer are present. Either individuals or groups can play all three roles. Usually, unproductive triangles emerge when someone believes that he has been mistreated in some way and does not have a difficult conversation with the person who he believes has treated him badly. Instead, he goes to a third person and complains…”
Here’s a typical triangle workplace scenario:
Tyler, Kelly, and Margo are part of a workplace team gearing up for a hair show.
Tyler: I can’t believe Kelly. She did absolutely nothing to help with this event. I’ve been putting in tons of extra hours to pick up the slack from her laziness. Yesterday she was hanging in the staff room, with her feet on the counter, as if there was nothing to do around here.
Margo: Hmm…Yeah. I see what you mean. Maybe she just has a lot on her plate right now and is really stressed out.
Tyler: Well, I’ve had it with her. She never gets it. I’m so done.
Later that day Margo has a few minutes alone with Kelly and says:
Margo: Kelly, I want to give you a heads-up that Tyler is having a hard time with your role in planning this event. He got pretty frustrated when he saw you hanging out in the staff room yesterday.
Sound familiar? You can probably write the rest of the script: Margo thinks she’s helping to work things out between Kelly and Tyler. But, Kelly gets annoyed that Tyler didn’t come to her directly to discuss his concerns. And the drama grows from there.
Tyler, Margo and Kelly are each playing a role in their triangular relationship. When they see and “get” their role, then they have an opportunity to change it.
Triangle relationships have 3 roles.
Let’s take a closer look at the roles these three co-workers are playing:
Tyler—The Victim (Tyler sees himself as being victimized by what he assumes is Kelly’s laziness. He thinks he’s keeping the peace by telling Margo about the issue rather than by confronting Kelly himself. He may think it’s not his job to get Margo working harder and feel that all he can do is complain about it.)
Margo—The Rescuer (Margo contributes to the problem by rescuing Tyler from resolving the issue with Kelly directly. Margo’s relationship with Kelly is poisoned by Tyler’s complaints since she’s only hearing his side of the story.)
Kelly—The Villain (Kelly is made out to be the bad guy based on Tyler’s assumptions about what he judges to be laziness. Her relationship with Tyler is doomed since Tyler won’t confront her so she can neither explain what he perceives to be laziness or learn how her actions might be impacting the team.)
So, what can we do about triangle relationships?
It takes just one person to form a triangle relationship and just one person to keep a triangle relationship from forming. With a great deal of self-awareness and self-control we can create the kind of relationships we want.
I’d say that when we notice that moment when a triangle relationship is about to form we have a choice to choose a different behavior and keep our relationships afloat. What would you say?
Tune in next week for tips on what those different behaviors might be so we can learn how to avoid triangle relationships.
A wonderful example, Jamie, of how when one person changes what he or she says or does, others are required to change to adjust to what is now a new relationship with different qualities and groundrules.
Thanks, Dennis. I like how you’ve expressed this and it reminds me of Gandhi’s well-known quote: You must be the change you wish to see in the world. When one person chooses to avoid triangles they have the power to “be the change.” Thanks for pushing my thinking further.
great topic! who hasn’t been part of that. triangle relationships can also be among 3 friends, with slights and jealousies occuring when one perceives the other two leaving the third out of “things”. been part of that too.
You’re so right, Sheila! This happens in friendships all the time and can be avoided when we know these roles and choose to not form triangles.
That was a great topic Jamie. I can relate to all you are saying and look forward to part two. I hope you and your family are well and the New Year brings compassion, good health and prosperity.
Thanks, Benita. Glad you enjoyed it!
Excellent topic of course. Triangle relationship is prevalent at almost all workplace. The reason explained are great. I appreciate your suggestion to chose behavior and relationship afloat when you come to know that triangle relationship is going to form. This provides opportunity to break your self made perception and challenge your inner inertia. I think communication across various level plays a major role. Leadership plays even greater role in influencing such triangle relationship. And it happens because of information flow paralysis, coterie formation, culture of favor, fear of security and sycophancy environment. I believe, leaders can isolate such relationship formation through creating a system of transparency, communication dissemination and creating equal opportunity in unbiased manner.
Thanks, Ajay, for adding the role that leadership plays in this dynamic. I’ll be writing more about that next week! I appreciate your thoughtful comment and facility with English – I can’t write one word in Italian!
I genuinely hate that life is this complex. Sometimes I wish everyone could just skip to their fifties . . . it’s so easy being old.
Julie, I wish I could agree with your perspective, if I’m reading your comment correctly, that triangles don’t occur past fifty. My experience is that some folks evolve with age and things become less complex. Sadly, I can name several folks past fifty for whom this is not the case. Great to hear from you!
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